How it works
- 1
Enter the number
Pick the country and type the mobile number you want to top up. We check it's live and on the network you picked before you pay.
- 2
Choose an amount
Pick how much credit the recipient receives. You see the service fee and the total before you enter a card.
- 3
Pay and we deliver
We authorize your card, send the top-up, and only charge you once the network confirms it landed.
When your card is actually charged
When you pay, we place an authorization on your card — the funds are held by your bank but not taken. We only capture that authorization once the network confirms the top-up reached the line. If the network refuses it, we cancel the authorization instead, and the hold disappears from your statement without a refund ever needing to be processed.
Occasionally a supplier accepts a request and then goes quiet, and we genuinely cannot tell whether it landed. Rather than guess, we leave the authorization in place and have a person check it against the supplier's records. You get an email either way, usually within 15 minutes.
Why we check the number first
Numbers move between networks all the time. The credit follows the network you choose, not the number, so sending to the wrong one means the money leaves and nothing arrives — and no carrier will reverse it. Before you pay, we look up which network the number is on right now. It costs us a fraction of a cent and saves you the entire top-up.